Frigidaire

Voluntary Recall Alert

FRIGIDAIRE AND KENMORE SMOOTHTOP ELECTRIC RANGES RECALLED DUE TO FIRE HAZARD

The U.S. Consumer Product Safety Commission, in cooperation with Frigidaire, has announced a voluntary recall of the following products. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product

Certain Frigidaire and Kenmore Elite smoothtop electric ranges with  rotary knobs and digital displays. Model and serial numbers described below.

Units:  About 200,000

Manufacturer:  Frigidaire, a division of Electrolux Home Products, Inc., of Augusta, Georgia

Hazard:  Depending on the model, the surface heating elements can 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or, 3) heat to different temperatures than selected. This poses a fire and burn hazard to consumers.

Incidents/Injuries:  Frigidaire has received 126 reports of incidents, including four reports of minor burns and two reports of minor property damage. 

Description:  This recall involves Frigidaire, Frigidaire Gallery, Frigidaire Professional and Kenmore Elite smoothtop electric ranges with rotary knobs and digital displays.

The following model and serial numbers are included in the recall:

Frigidaire (Serial Number Range VF122xxxxx - VF831xxxxx) and Models Beginning with
FEFBZ90GC
FEFLMC55GC
FEFLZ87GC
GLEF396AB
GLEF396AQ
GLEF396AS
GLEF396CQ
GLEF396CS
GLEFM397DB
GLEFM397DQ
GLEFM397DS
GLEFM97FPB
GLEFM97FPW
GLEFM97GPB
GLEFM97GPW
LEEFM389FE PLEF398AC
PLEF398CC
PLEF398DC
PLEFM399DC
PLEFMZ99EC
PLEFMZ99GC
PLEFZ398EC
PLEFZ398GC

Kenmore Elite (Serial Number Range VF122xxxxx - VF334xxxxx) and Models Beginning with
790.99012 790.99013 790.99014 790.99019

The model and serial number can be found by opening the range drawer at the base of the unit.

Sold at: Sears and other national chain and independent retailers nationwide from June 2001 through August 2009 for between $1,000 and $2,500.

Manufactured in:
United States

Remedy:  Consumers should stop using the recalled range immediately and contact Frigidaire (or Sears if unit was purchased there) to schedule a free repair.

Consumer Contact: For additional information,

Contact Frigidaire toll free at 1-888-360-8556 between 8 a.m. and 6 p.m. midnight Eastern Time, Monday through Friday. Consumers can also contact Frigidaire by e-mail via this link 

Consumers who purchased their products at Sears should call Sears toll-free at (800)449-9810 between 8 am and 10 pm Eastern Time, Monday - Saturday.

Enter a Serial #:
How did you find out about this recall?
Laundry center: Open the door to the dryer, and the model and serial number are located on the outer edge of the door nearest the door’s handle.

Sample of a smoothtop range with rotary knobs and digital displays.

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Rotary Knob surface element controls with digital displays.

Serial Plate is located by opening the range drawer at the bottom of the unit.

Model and Serial numbers are located on the Serial Plate